Alpaca Meadows offers free shipping for shopping cart totals of $100.00 or more within the Continguous USA (lower 48 states). Customer with qualifying purchase should proceed to final page of checkout process in order to select the Free Shipping option. To keep the shipping cost low, we ship the least expensive method depending on package weight. Shipping upgrades are available if desired. The type of service and the carrier will be selected by Alpaca Meadows.
We ship Priority Mail via United States Post Office within 48 hours of payment, and make every effort to ensure that your purchase arrives safely and promptly. Delivery is 2-3 business days, more near the holidays.
USPS First Class Mail is available for lighter weight packages weighing under one pound.
International buyers are welcome! If you do not see your country listed, please contact us for estimated shipping costs. Please note that buyers are responsible for any and all duties and customs charges that may be incurred. Overseas customers please permit 6-10 business days.
Please ensure that your address submitted during checkout matches your Paypal address. You may add alternate addresses to your Paypal account. If you need assistance with this, please contact us.
NO HASSLE RETURN POLICY
- Alpaca Meadows wants to make your shopping experience as smooth and easy as possible. Our no hassle return policy allows you to shop with total confidence. If you’re not 100% satisfied with a product you purchase from us we’ll happily accept returns and or exchanges within 30 days of your order date for a full refund.
- To return an item, simply mail it back to us with a note, letting us know if you would like a refund or to exchange the item for something else. We will send you a confirmation when we process your return.
- Shipping costs will not be included in your refund when making a return. You are also responsible for return shipping.
- Products needs to be clean, unworn, unwashed, unused with all original tags in place.
- Return policy does not include custom sized items we have made for you.
- Our address for returns is:
1200 Rock Road
Mansfield, Ohio 44903
- In a some cases, an item may have been drop shipped from a different address than our own. For fastest return processing, please return items sent from another address directly to that address and send us an email to let us know.
- Please allow two weeks for refund processing. We will send confirmation when we process your return.
Why such a promise? Simple, we want you to be happy with each and every order, tell your friends, and shop with us again and again! So if you are interested in an item but don’t know if it is right for you or the right gift, shop with confidence at Alpaca Meadows with our no hassle refund guarantee.